I am passionate about building online and offline experiences which make peoples’ lives easier.
I began my journey into the User Experience field in 2014 after learning more about usability and UX methods at the National College of Ireland. User research, interaction design, usability testing and understanding of the client’s business goals are essential elements of my workflow.
I work hand in hand with Product Managers and Lead Developers throughout the discovery, design and development process to bring great ideas to life. I bring empathy, passion, and commitment to my work and strive to make the customer experience better.
SKILLS
- Creating and assessing design solutions based on user research data, user goals, and business requirements.
- Planning and conducting user research to develop personas.
- Conducting usability testing and analysing collected data.
- Producing and critiquing designs that illustrate optimal user experiences, deliverables may include storyboards, flows, wireframes, prototypes, and vision pieces.
- Experience creating and applying established design principles and interaction patterns
- Knowledge and practical application of accessibility factors, per ADA, Section 508 requirements and WCAG 2.1 guidelines.
- Accustomed to work hand in hand with product management, visual and interaction designers, engineers, user researchers and stakeholders across the globe to iterate and deliver flawlessly.
- Analytical thinking and detail-oriented nature.
- Familiar with web and mobile technologies and their impacts on the feasibility of design solutions.
- Comfortable with highly technical subject matter.
- Excellent communication and collaboration skills.
- Able to advocate for design solutions by putting them in context of business and user goals.
- Receptive to intense scrutiny and feedback.
- Insatiably curious about people and technology.
- Experience designing user experiences for enterprise software/services.
- Experience managing multiple projects at the same time.
- Ability to prioritise workload and stay on schedule and budget.
- Experience aligning or influencing design thinking with teams working in other geographies.
- Experience evolving centralised design system.
METHODS & TOOLS
- Competitive/Comparative Analysis,
- Heuristic Evaluation,
- User Surveys and Interviews,
- Contextual Inquiry,
- Data Clustering and Persona Development,
- Task Analysis,
- User Journeys,
- Card Sorting,
- Affinity Diagramming,
- Content Inventory,
- Sitemaps and Navigation Models,
- Wireframes and Wireflows,
- Rapid Prototyping / Paper Prototyping,
- Functional Specification,
- Interactive Prototyping (Figma, Axure, Invision, Origami),
- Usability Testing, Think Aloud,
- High-Fidelity Visual Design (Figma, Sketch, Photoshop),
- Living Style Guides, Style Tiles, Mood-boards,
- Design Systems, Toolkits
- Web Analytics, A/B testing, Heat-maps (Google Analytics, Hotjar, Yandex),
- Hand Coding (HTML, CSS, JavaScript, PHP, MySQL, Java)
EDUCATION
Postgraduate Diploma in User Experience Design, IADT
2020 – 2022
• Fundamentals of UX Design
• User Research & Interaction Design
• Psychology, Information Architecture & Visual Design
• UX Design Strategy, Methods & Engineering
Certificate (Level 9 FETAC), Design Thinking, IADT
2018 – 2019
Origins of design thinking | Writing a design brief | Competitor analysis | Creative leadership, vision and values | Brainstorming and ideation | Audience/customer profiling | Customer journeys & empathy experiments | Synthesis and insights | Visualisation methodologies | Storytelling | Prototyping & iteration | Design metrics, evaluation, validation and testing.
Certificate (Level 9 FETAC), Fundamentals of UX Design, IADT
2017 – 2018
• Core UX concepts and theory;
• Key UX activities, including user research, prototyping and testing;
• Various typical UX methodologies.
MSc. in Mobile Technologies, National College of Ireland,
2014 – 2016
• Mobile Applications Development
• Mobile Architecture and Security
• Technologies for the Internet of Things
• Advanced Client-Side Development
• Business Strategies In Computing
• Usability
• Research in Computing.
Higher Dip. in Science in Software Development, NCI
2013 – 2014
• Computer Architecture
• Operating Systems and Network
• Object-Oriented Software Engineering
• Databases – MySQL
• Software Development – Java
• Web Design – HTML
• XHTML, CSS, JavaScript
• Advanced Programming – Java
• Data Structures and Algorithms – Java
• Web Services and API Development.
MSc. in Architecture and Urban Planning,
The Szczecin University of Technology, Faculty of Civil Engineering and Architecture, Poland
RELEVANT COURSEWORK:
principles of design • composition • aesthetics and perception • colour theory • sketching • visual presentation • graphic design • ergonomic design • 3D modelling • project management.
UX WORK EXPERIENCE
UX Designer at Global Payments, Dublin
Apr 2019 – Present
In my current role, I work across multiple cross-functional teams, partnering with Product Managers and Engineers on developing designs from ideas to execution.
UX Designer at Paddy Power Betfair, Dublin
Nov 2018 – Mar 2019
Worked on Paddy Power Lottery Betting mobile app and website
UX Designer / Full Stack Developer, Word Perfect Translations,
Nov 2016 – Nov 2018
UX design and implementation of the Word Perfect Translations system for placing bookings and managing interpreting appointments, managing customers and interpreters data.
UX and UI Designer at Cesanta Software, Dublin
Aug 2015 – Dec 2015
UX design and front-end development of a new Company website selling the Mongoose OS – cross-platform IoT operating system. Iterated various UX deliverables: user stories and user flow diagrams, sitemaps, wireframes, low fidelity clickable prototypes, style tiles, page layouts.
Freelance Web Designer
Jul 2010 – Dec 2014
Worked on a variety of web projects for small businesses.
ARCHITECTURAL EXPERIENCE
Architect at O’Briain Beary Architects, Dublin
2008 – 2009
• Refurbishment of part of Dún Laoghaire-Rathdown County Hall, comprising the main entrance hall and two office floors (1800 sq m)
• 3D modelling and production of images of 225 dwellings in Birr resulting in a successful appeal against planning conditions.
• Swords, Field’s Jewellers (100 sq m)
Architect at Project Architects, Dublin
2007 – 2008
• Nangor Road Mixed-Use Development, Clondalkin (42,300 sq m)
• Residential Development, Clonskeagh, Bird Avenue
• Donnaghcumper – Celbridge Mixed-Use Development (8.9 ha site)
• Sports Pavilion for the University of Limerick
• Listed House Restoration and Office Design in Rathcoole (2,309 sq m)
Architectural Assistant at Kearney & Kiernan Architects, Dublin
2005 – 2007
• Phased refurbishment of the Royal Institute of Architects of Ireland headquarters, a protected structure.
• Various residential projects.
UX RESOURCES
PEOPLE I FOLLOW
BLOGS I FOLLOW
BOOKS I LIKE
INTERESTS
- Computer Graphic, DTP Desktop Publishing + WWW Course 2009, Kraków, Poland
- 3D STUDIO MAX Course 2008, New Media Technology College, NMTC
- Advanced Oil Painting and Drawing Course 2012/2013, Web Art Academy
- Painting and Drawing Course 1994-1999, Regional Centre of Culture, Gorzów, Poland